U.S. PRIVACY POLICY

This Privacy Policy was last updated on 4th of November, 2024

RENK Group AG (also referred to as “RENK,” “we,” “our,” “us”) is in the business of: manufacturing transmissions, engines, hybrid drive systems, vehicle suspension systems, plain bearings, couplings, and testing systems as well as building specialty gearboxes for tanks, frigates, icebreakers, and other industrial applications, and also suppling running gear and damping systems for tracked and wheeled military vehicles.

This Privacy Policy governs the collection, storage, and use of your personal data as a user of the RENK Online Shop (collectively, the “Website”). This policy provides you with details about the personal data we collect from you, how we use it and your rights to control personal data we hold about you. This policy is addressed to users located in the United States.

PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY CONTINUING TO USE OUR WEBSITE, YOU AGREE TO THIS PRIVACY POLICY. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, DO NOT PROVIDE US WITH YOUR PERSONAL DATA.

What Information Do We Gather?
What Do We Do With the Information We Collect?
Who Can Use the Information We Collect and How?
How Do We Protect the Personal Information We Collect?
What Are Your Rights Regarding Your Personal Data?
How Do You Opt-out of Personal Information Sharing with Our Business Partners?
How Do You Correct and Update Your Personal Data?
What is Our Privacy Policy If You Are an Underage Child?
What Happens When You Link to a Third-Party Website?
What Happens When We Update Our Privacy Policy?
What If You Have Questions?

1. What Information Do We Gather?

When you use our Website, we collect only the information and personal data you have agreed to provide to us that is necessary to identify your needs and to provide you with better service. Depending on the jurisdiction, information about you may be called “personal information,” “personally identifiable information,” or just “personal data.” In this Privacy Policy, we call it both personal data and personal information in an effort to match the jurisdictional preference.

Through your use of our Website or completion of our contact form, we may request personal data including, but not limited to:

Name, email address, company, and job title
Contact information including email address and phone number
Demographic information including postal code, product preferences and interests
Login credentials including username and password
Internet Protocol (“IP”) Address and other persistent identifiers such as:
- Date and time of the request or access
- Time zone difference to Greenwich Mean Time (GMT)
- Content of the request (specific page)
- Access status/HTTP status code
- Quantity of data sent in each case
- Requesting website (source/link from which your system accesses our website)
- Website accessed by your system via our website
- Information about the browser type and the version used
- Operating system and its user interface
- Language and version of the browser software
Other information relevant to customer surveys and offers
If you become a registered user or if you conduct transactions through our Website, we will collect information about the transactions you engage in while on the Website and other potential activities on the Website. This information may include, without limitation, areas of the Website that you visit, transaction type, content that you view, download, or submit, transaction amount, payment, and billing information as well as the nature, quantity and price of the goods or services you exchange and the individuals or entities with whom you communicate or transact business.

Some of this personal data, including name, company, and contact information, will only be collected if you voluntarily provide it during the user registration process. We may also track information such as the domain name and the name of the web page from which you entered our Website, and how much time you spend on each of our pages. We collect information that is combined with other web visitors' information, such as how many times visitors click on each web page and the methods by which our Website was found.

Please note that although your IP address and the other persistent identifiers are stored in the log files of our system identifiers, they are regularly not stored together with any other of your personal data. If your IP address or persistent data is collected to display the website, it erased at the end of the respective session. Additionally, this data is stored by our systems temporarily for the duration of the session for the purposes of evaluating and maintaining the system security and system stability and other administrative purposes.

We may collect IP addresses and website usage information from you when you visit our Website via the use of "cookies." More information, including a list of the type of cookies we use, can be found in our Cookie Policy, An IP address is a number that is assigned to your computer when you are using your browser on the Internet. A cookie is a small file that is stored on the hard drive of your computer ready for future access when you return to our Website. You can find further information on the purpose and scope of the collection and processing of data as well as further information on your related rights and setting options to protect your privacy by clicking the following link: http://matomo.org/faq/general/faq_18254/.

We use cookies to deliver web content specific to you and to keep track of your online order activity. Cookies cannot pass viruses, harm your computer, or pass on private information such as an email address without the computer user's intervention. Cookies contain session identification numbers that allow our systems to recall previous sessions for authentication efforts and assemble information from our gathered data. You can configure your computer's browser to alert you when a website is attempting to send you a cookie and allow you to accept or refuse the cookie. Further information on how to prevent cookies from being stored on your device can be found on http://www.allaboutcookies.org under the ‘manage cookies’ section. Alternatively, you can access further information by going to the help menu within your internet browser. To opt out of being tracked by Matomo across all websites visit https://matomo.org/privacy-policy/.

We use cookies to give you the best experience on our Website. If you continue without changing your cookie settings, we assume that you consent to our use of cookies on this device. You can change your cookie settings at any time but if you do, you may lose some functionality on our Website.

2. What Do We Do With the Personal Information We Collect?

You will be asked to provide personal data in certain fields when using our Website that allow you to be able to use our services. The personal data we collect is used only for the purpose we state at the time of collection or for purposes contained below. For example, our uses may include, but are not limited to, the following:

To verify your access authorization. We use personal data such as name, email address, and telephone number to verify that no unauthorized users are attempting to access your RENK account.
To process transactions. We use personal data such as name, physical address, telephone number, email address, and company/institution to engage in interactions with you, including contacting you about your transactions with the Website.
To process payments. We use financial/credit card and payment information to process your order and may need to share some of this information with delivery services, credit card clearing houses, and other third parties to complete the transaction.
To provide support or other services. We may use your personal data to provide you with support or other services that you have ordered or requested. We may also use your personal information to respond directly to your requests for information, including registrations for newsletters, webinars, or other specific requests, or pass your contact information to the appropriate RENK distributor or reseller for further follow-up related to your interests.
To provide information based on your needs and respond to your requests. We may use your personal data to provide you with notices of new product releases and service developments.
To administer products. We may contact you if you purchase products to confirm certain information about your order (for example, that you did not experience problems in the download process). We may also use this information to confirm compliance with licensing and other terms of use and may share it with your company/institution.
To select content, improve quality, and facilitate use of the Website. We may use your personal data, including the information gathered as a result of Website navigation and electronic protocols and cookies (including third-party cookies), to help create and personalize Website content, improve Website quality, track marketing campaign responsiveness, evaluate page response rates, conduct usability testing, and facilitate your use of the Website (for example, to facilitate navigation and the login process, avoid duplicate data entry, enhance security, keep track of shopping cart additions, and preserve order information between sessions).
To serve personalized advertising to you. We don't share your personal data with advertisers without your consent. We allow advertisers to choose the characteristics of users who will see their advertisements, and we may use any of the non-personally identifiable data attributes we have collected to select the appropriate audience for those advertisements. When you click on or otherwise interact with an advertisement, there is a possibility that the advertiser may place a cookie in your browser and that your attributes meet the criteria the advertiser selected.
To assess usage of Website products and services. We may track your usage of our products and services to determine your level of usage, and those usage statistics may be made available to our content licensors and your company/institution.
To communicate with you about events. We may communicate with you about events hosted or co-sponsored by RENK or one of our business associates. This may include information about the event's content, event logistics, payment, updates, and additional information related to the event. Information you provide when registering for or participating in a conference managed or co-sponsored by parties, other than or in addition to the information obtained via the Website, may be shared with those parties, and the treatment of such information is further subject to the privacy policies of those parties. RENK and its conference co-sponsors may contact you after the event about the event, subsequent iterations of the event and related events. Please note that our event organizers, co-sponsors, exhibitors, and other third parties may directly request your personal information at their conference booths or presentations. Providing your information to them is optional, and you should review their privacy policies to address your particular needs and concerns about how they will treat your personal information.
To update you on relevant RENK benefits, programs, and opportunities. We may communicate with you regarding relevant RENK benefits, programs, and opportunities available to you.
To engage with third parties. We may share your personal data with third parties in connection with services that these individuals or entities perform for or with RENK. These third parties are restricted from using this data in any way other than to provide services for RENK or for the collaboration in which they and RENK are contractually engaged (for example, hosting a RENK database or engaging in data processing on RENK’s behalf, or mailing you information that you requested). These third parties are carefully selected by RENK and obligated to keep your data secure. From time to time, we may also share your information with third parties whom we think might provide content, products, or services of interest to you.
To protect RENK content and services. We may use your personal data to prevent potentially illegal activities and to enforce our terms and conditions. We also use a variety of technological systems to detect and address anomalous activity and to screen content to prevent abuse, such as spam. These efforts may, on occasion, result in a temporary or permanent suspension or termination of some functions for some users. By using our Website, you acknowledge and agree that we may access, retain and disclose the personal data we collect and maintain about you if required to do so by law or in a good faith belief that such access, retention, or disclosure is reasonably necessary to: (a) comply with legal process (e.g. a subpoena or court order) or law; (b) enforce our Terms of Service, this Privacy Policy, or other contracts with you, including investigation of potential violations thereof; (c) respond to claims that any content violates the rights of third parties; (d) respond to your requests for customer service; and/or (e) protect the rights, property or personal safety of RENK, its agents and affiliates, its users and/or the public. This includes exchanging information with other companies and organizations for fraud protection, compliance with applicable law, and spam/malware prevention, and similar purposes.
To get feedback or input from you. In order to deliver products and services of most interest to our customers, from time to time, we may ask members, customers, volunteers, and website visitors to provide us input and feedback (for example through surveys, usability studies, focus groups).
To protect RENK information assets as well as your own personal data. The RENK Information Security Program protects the confidentiality, integrity, and availability of RENK information assets by following a risk management approach based on policies, standards, guidelines, and procedures to meet security objectives while supporting business and operational goals.
To assist in Business Transfers. As we continue to develop our business, we may buy, merge, or partner with other companies. In such transactions, (including in contemplation of such transactions) user information may be among the transferred assets. If a portion or all of RENK’s assets are sold or transferred to a third-party, customer personal data (including your email address) would likely be one of the transferred business assets. If such transfer is subject to additional mandatory restrictions under applicable laws, RENK will comply with such restrictions.
To aid the business relationship between the User and RENK. This includes use for the purposes of preparation of offers for customers concerning supplies and services; determination of your individual prices; inquiries with our suppliers; contract negotiations; clarification of all technical/engineering aspects of the; verification of your access authorization; internal processing of your order; preparation products and services related to the business relationship; to deliver the ordered articles; assist with your use of the shopping cart; and general business correspondence with you.

To the extent that we collect certain demographic information about you, we may use this information in our market research, but we will do so only after we “anonymize” or “pseudonymize” the data, i.e., remove information that would confirm your identity. We will not use your personal data, however, to send commercial or marketing messages to you unless we have a legal basis for doing so, such as your consent or a contract with us for which, in either case, you will have the ability to opt out of by sending an email to [email protected] or to one of our stated contacts.

We reserve the right to pass on your personal data to external service providers for the performance of a credit assessment in order to safeguard our legitimate interest in securing our accounts receivable. From these credit agencies, we receive information about your payment history and credit ratings. These data allow us to evaluate our business relationship and are used by us in the decision about a supply and for our protection against payment defaults.

We do not collect personal data when you browse the Website and request pages from our servers unless you voluntarily and knowingly provide such information to us. This means that we will not know your name, your email address, or any other personal data just because you browse the Website unless you:

access the Website from a link in an email that we have sent to you; or
have created a profile and you either log-in to your account or choose to be remembered via your cookie or your web-enabled mobile device.
In these cases, we will know who you are based on the information you previously supplied to us. When you request a page from our Website, our servers log the information provided in the HTTP request header including the IP number, the time of the request, the URL of your request and other information that is provided in the HTTP header. We collect the HTTP request header information in order to make our Website function correctly and provide you with the functionality that you expect to see. We also use this information to personalize content presented to you, better understand how visitors use our Website and how we can better tune it, its contents, and functionality to meet your needs. We only use your personally identifiable information for those activities listed at the time you submit your information to us. For example, if you provide us with an email to inform you of special events, then that is what we will use your email address to do. If we would like to use your personally identifiable information for an unrelated activity, we will first request your consent to do so.

3. Who Can Use the Information We Collect and How?

If we do provide your personal data to third parties, or allow third parties to collect personal data from you on our behalf, it is because we have contracted with that third party to provide some part of the information or service (e.g. logistics service providers for the shipment of products, banks for the handling of payments) that you have requested and received their contractual assurances that they will protect your personal data in accordance with all applicable laws. Other than those who act on our behalf and except as explained in this Policy, personal data you provide to us will not be transferred to unrelated third parties, unless we have a legal basis to do so. We will only pass on your data to such third parties to the extent necessary for the performance of these tasks. All third parties receiving personal data about our business partners have been obligated to comply with the privacy regulations.

However, please note that personal data provided to us is subject to disclosure pursuant to judicial or other government subpoenas, warrants or orders. We will only provide this information after approximately two weeks following receipt of a valid subpoena or other legal process in a civil case.

4. How Do We Protect the Personal Information We Collect?

Security of Personal Data

We are committed to protecting the security of your personal data. Depending on the circumstances, we may hold your information in hard copy and/or electronic form. For each medium, we use technologies and procedures to protect personal data. We review our strategies and update as necessary to meet our business needs, changes in technology, and regulatory requirements. We take our security obligations seriously and so should you. While we are responsible for maintaining the security of Website, you must also access and use the Website in a manner that is responsible and secure. Our Website uses encrypted communication under the widespread SSL (Secure Sockets Layer) protocol in combination with the highest level of encryption supported by your web browser. Per company policy, this will be either SHA-256 encryption or AES-256 encryption depending on the type of data. If your browser does not support 256 bit encryption, we will instead use 128 bit v3-technology. Where an individual page from our website is transmitted in encrypted form, this is indicated by a closed key or lock symbol in the status bar of your browser. In addition, we have implemented a series of policies, procedures, and training to address data protection, confidentiality, and security, and we update and review the appropriateness of these measures on a regular basis. We are also use suitable technical and organizational safeguards to protect your data against accidental or intentional manipulation, partial or complete loss or destruction or against unauthorized access by third parties. Our safeguards to protect your data against accidental or intentional manipulation, partial or complete loss or destruction or against unauthorized access by third parties. Our safeguards are continuously improved to follow the technological development.

Storage and Transfer of Personal Data

Personal data we collect is processed in the United States and stored on servers located in Germany. We take steps to ensure that the data we collect under this Privacy Policy is processed pursuant to the terms thereof and the requirements of applicable law wherever the data is located.

We also collaborate with third parties, such as cloud hosting services and suppliers located around the United States to serve the needs of our business, workforce, and customers. In some cases, we may need to disclose or transfer your personal data within RENK or to third parties in areas outside of your home state. When we do so, we take steps to ensure that personal data is processed, secured, and transferred according to applicable law.

If you would like to know more about our data transfer practices, please contact [email protected].

Retention of Personal Data

RENK retains personal data for as long as necessary to provide the services and fulfill the transactions you have requested, or for other business purposes such as complying with our legal obligations, resolving disputes, and enforcing our agreements. We are required by law to keep some types of information for certain periods of time (e.g., statute of limitations). If your personal data is no longer necessary for the legal or business purposes for which it is processed, we will generally destroy or anonymize that information. Any extended storage only occurs in exceptional cases (e.g., if required for technical reasons or to improve our systems). During extended storage your IP address is erased or distorted to anonymize your data. No interpretation of the data for marketing purposes occurs in this connection.

5. What Are Your Rights Regarding Your Personal Data?

We respect your right to access and control your personal data. You have choices about the data we collect. When you are asked to provide personal data that is not necessary for the purposes of providing you with our Website, you may decline. However, if you choose not to provide data that is necessary to provide a service, you may not have access to certain features on our Website.

Please note that your privacy rights may be specific to the state in which you reside. In the list below, we identify the states where certain privacy rights differ or are absent and describe the difference or omission.

Access to personal data: You have the right to request access to your personal data. In these cases, we will comply, subject to any relevant legal requirements and exemptions, including identity verification procedures. Before providing data to you, we will ask for proof of identity and sufficient information about your interaction with us so that we can locate any relevant data. We may also charge you a fee for providing you with a copy of your data (except where this is not permissible under applicable law).

Correction and deletion: In some jurisdictions, you have the right to correct or amend your personal information if it is inaccurate or requires updating. You may also have the right to request deletion of your personal information. Please note that such a request could be refused because your personal information is required to provide you with the products or services you requested, e.g., to deliver a product or send an invoice to your email address, or because it is required by the applicable law. Iowa (effective Jan. 1, 2025) and Utah (effective December 31, 2023) do not provide individuals with the right to correct.

Opt-Out of certain data processing: In some jurisdictions, you have the right to restrict a business’s ability to process personal information about the consumer. Residents of California have the right to opt out of certain data processing for sensitive data, which is defined below in “Right to Opt-Out”. Residents of Colorado, Connecticut, Utah, and Virginia have the right to opt out of processing for profiling/targeted advertising purposes.

Right to Opt-Out: There is a right to opt out of collecting sensitive personal information in California. Under the California Consumer Privacy Act (“CCPA”) sensitive personal information (“SPI”) is defined as personal information that reveals the following: (1) a consumer’s social security, driver’s license, state identification card, or passport number; (2) a consumer’s account log-in, financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account; (3) a consumer’s precise geolocation; (4) a consumer’s racial or ethnic origin, religious or philosophical beliefs, or union membership; (5) the contents of a consumer’s mail, email, and text messages unless the business is the intended recipient of the communication; (6) a consumer’s genetic data; (7) the processing of biometric information for the purpose of uniquely identifying a consumer; (8) personal information collected and analyzed concerning a consumer’s health.; and (9) personal information collected and analyzed concerning a consumer’s sex life or sexual orientation. SPI that is “publicly available” is not considered sensitive personal information or personal information. RENK does not process SPI (as that term is defined under the CCPA) when collecting your account information. Because RENK limits its use of SPI to what is necessary to perform the services reasonably expected by you, California residents would not have the right to limit this use. Importantly, RENK does not process personal information for profiling or targeted advertising. Under other current U.S. state privacy laws (Virginia, Colorado, and Connecticut) account information (login and password) is not defined as SPI, thus under these state privacy laws, RENK does not process SPI.

Right to Opt-In: Except for California, Iowa, and Utah, current U.S. state privacy laws (Virginia, Colorado, and Connecticut) require organizations to obtain affirmative opt-in consent to collect and use SPI.

Right to Opt-Out of Sales: The California CCPA defines a "sale" as the disclosure of personal information for monetary or other valuable consideration. RENK does not share, sell, rent, or trade your personal information with third parties for commercial purposes or for monetary or other gain, and we do not share personal information for cross-context behavioral advertising within the scope of CCPA or sell or share personal information of California residents 16 years of age and younger.

If you are a California, Virginia, Utah, Connecticut, or Colorado resident and have an established business relationship with us and want to receive information about how to exercise your third-party disclosure choices, you must send a request to the following address with a preference on how our response to your request should be sent (email or postal mail). You may contact us in two ways.

Send an email to [email protected].
Alternatively, you may contact us at:

RENK Corporation

304 Tucapau Road

Duncan, SC 29334

USA

Attn: Your [insert your state of residence] Privacy Rights

c/o Privacy Administrator

For requests sent via email you must put the statement “Your [insert your state of residence] Privacy Rights” in the subject field of your email. All requests sent via postal mail must be labeled “Your [insert your state of residence] Privacy Rights” on the envelope or post card and clearly stated on the actual request. For all requests, please include your name, street address, city, state, and zip code. (Your street address is optional if you wish to receive a response to your request via email. Please include your zip code for our own recordkeeping.) We will not accept requests via the telephone or by facsimile. We are not responsible for responding to notices that are not labeled or not sent properly, or do not have complete information.

If you are a California resident under the age of 18, California Business and Professions Code Section 22581 permits you to request and obtain removal of content or information you have publicly posted. Please be aware that such a request does not ensure complete or comprehensive removal of the content or information you have posted and that there may be circumstances in which the law does not require or allow removal even if requested.

In addition, if we process your personal information in reliance upon your consent, you can still contact us at any time to withdraw your consent.

We will respond to all legitimate requests within 30 days. If you exercise your right to: (1) opt out of the sale, (2) opt out of the sharing, or (3) to limit the use of SPI (assuming that RENK even has your SPI), RENK will cease using and disclosing the SPI as soon as feasibly possible. Requests that fall into these three categories will be fulfilled within 15 days of the request.

Opt-In for sensitive data processing: In some jurisdictions, applicable U.S. state privacy laws require organizations to obtain affirmative opt-in consent to collect and use SPI. Residents of California and Utah do not have this right.

Portability: You have the right to ask for a copy of your personal data and/or ask for it to be ported to another provider of your choice. You have the right to ask for a copy of your personal information and/or ask for it to be ported to another provider of your choice. Please note that such a request could be limited to the only personal information you provided us with or that we hold at that given time and subject to any relevant legal requirements and exemptions, including identity verification procedures. Residents of California, Colorado, Connecticut, Utah, and Virginia have the right to request personal information about the consumer be disclosed in a common file format.

Automated decision making: In some jurisdictions, residents the right to opt out of certain automated decision making. Residents of California have this right. Residents of Colorado, Connecticut, and Virginia only have the right to opt out of certain automated decision-making. Residents of Iowa and Utah do not have this right.

Private right of action: In some jurisdictions, residents may to seek civil damages from a business for violations of a statute. Residents of California have a private right of action limited to certain violations only. Residents of Colorado, Connecticut, Utah, and Virginia do not have this right.

Marketing preferences: If you have provided us with your contact information, we may, subject to any applicable Spam Act or similar regulation, contact you via email, postal mail, or telephone about RENK products, services and events that may be of interest to you, including newsletters.

If you receive e-mail communications from RENK, we will provide you with an unsubscribe link allowing you to opt-out of receiving future email or to change your contact preferences. E-mail communications may also include a link to directly update and manage your marketing preferences. You can also change your contact preferences through [email protected]. Please remember that even if you opt out of receiving marketing emails, we may still send you important Service information related to your accounts.

Right to Non-Discrimination: RENK will not discriminate against you for exercising your consumer rights under applicable privacy laws. Email communications you receive from RENK will provide an unsubscribe link allowing you to opt-out of receiving future email or to change your contact preferences. Email communications may also include a link to directly update and manage your marketing preferences. See Section 7 for how to manage your contact preferences. Please remember that even if you opt out of receiving marketing emails, we may still send you important information related to your account.

6. How Do You Opt-out of Personal Information Sharing with Our Business Partners?

We may use third party analytics vendors to evaluate and provide us with information about the use of our services and viewing of our content. Some of the information you see on our Website may be customized based on automated predictions about your interests, which predictions are generated from your visits over time and across different websites using tools such as Google Analytics. This information allows us to create content of greater interest to you and can also be used to serve ads based on your past visits to our Website. Note that you can opt out of a third-party vendor’s use of cookies, including use by Google, by visiting the Network Advertising Initiative opt-out page (http://www.networkadvertising.org/choices/).

For more information about how targeted Network Advertising works, please visit: http://www.youradchoices.com/ or http://www.networkadvertising.org/understanding-online- advertising.

You may opt-out of third-party targeted advertising or analytics in two ways: 1) By directly notifying a Network Advertising service provider via its opt-out tools (Please see above), or 2) using your browser’s Do Not Track (DNT) settings to indicate that you do not wish to receive targeted advertising based on your overall internet usage. For more information about DNT and how it works, please visit the Future of Privacy Forum’s website: http://www.allaboutdnt.com/.

We will make a good faith reasonable effort to honor your DNT browser settings for opting out of receiving targeted third-party advertising based on your overall Internet usage. Please note that various browsers frequently update technology or change their settings and business practices without advance notice, and we may not have the latest information on how to honor your preferences. If you exercise either opt-out option – the cookie opt-out or the browser opt-out – you will continue to receive advertising, but such advertising may not relate to your specific interests, previous purchases, or search history.

However, you cannot opt-out of our contextual analytics and advertising, which is based on your usage of only our Services. We will continue to serve you contextual advertising. We will also continue to monitor your usage and search or transaction history to provide us with analytics on how well our Services, features, and activities are functioning and used. We will also share this information in an aggregated or anonymized form (meaning that no one individual person can be identified) within RENK.

You can also opt out of our marketing emails at any time by contacting us at [email protected] or by sending us a letter titled “OPT OUT,” addressed to RENK Corporation, 304 Tucapau Road, Duncan, SC 29334 USA.

7. How Do You Correct and Update Your Personal Data?

We aim to keep all personal data that we hold accurate, complete, and up to date. While we will use our best efforts to do so, we encourage you to tell us if you change your contact details. If you believe that the information we hold about you is incorrect, incomplete, or out-of-date, please contact [email protected].

You can change or correct your personal data at any time. Just send an email with your old information and your corrections to [email protected] with “Correction” in the subject line.

8. What is Our Privacy Policy If You Are an Underage Child?

We understand the importance of protecting the privacy of all individuals, especially the very young. Our services are intended for United States audiences over the age of 18. Our Website and its services are not directed to children, and you may not use our services if you are under the age of 13. You must also be old enough to consent to the processing of your personal data in your country (in some countries we may allow your parent or guardian to do so on your behalf). You must be at least 16 years of age to use the Website Forums. Subscribing to our services is restricted to adults who are either 18 years of age or older or as otherwise legally defined by the country of your residency.

9. What Happens When You Link to a Third-Party Website?

If you click on a link and go to another website, you will be subject to that website’s privacy policy. Where our web pages contain links to pages of other suppliers or partners, our privacy statement does not apply to their contents. We do not have any influence on the compliance of these third-party suppliers with the statutory data protection regulations. You can find information about the data protection of the operators of those websites on the respective web pages. We encourage you to read the posted privacy policy statement at any website before submitting any personal data at all.

We do not pass on any personal data to third-party companies, organizations, IT providers, data processors, or persons outside our own company except in any of the following circumstances:

If you have given us your explicit consent to do so.
If we can fairly assume that access to these data or their use, retention or disclosure is reasonably necessary in particular to comply with applicable laws, regulations or legal procedure or to comply with an enforceable order by a public authority.

Unless expressly stated otherwise in this privacy statement, your personal data are not transferred to third countries or international organizations.

10. What Happens When We Update Our Privacy Policy?

We may on occasion update our Privacy Policy. Your acceptance of any minor changes to this Privacy Policy is indicated by your continued use of our services. If we make any material changes to our Privacy Policy, we will post a notice about the change at a prominent location on our Website. We encourage you to periodically review our Website and this Privacy Policy for any changes.

11. What If You Have Questions?

If you have questions or concerns regarding this statement, you should first contact us via email at [email protected].

Cookie Policy

Our Website, like many others, uses small files called cookies to help us customize your experience. Find out more about cookies and how you can control them.

This page contains information on what cookies are, the cookies used by the RENK Group AG (“us,” “we,” “our,” or “Company”) Website, how to switch cookies off in your browser, how to specifically switch off advertising cookies, and some useful links for further reading on the subject. In addition to the information included in this privacy statement, you can find further detailed information about the use of the respective cookies, in particular about their purpose, their respective lifetime and the extent to which they were set by third parties, or third parties have access to the data collected by the cookies, in the Cookie Settings page. If it does not provide the information you were looking for, or you have any further questions about the use of cookies on our Website, please email us using our contact form. Additionally, You can separately agree to the use of each of the respective cookie categories. You can change your given consent at any time on the Cookie Setting page or inform us of your revocation of your consent by using the contact form.

What are cookies?
Cookies are small text files that are stored by the browser (for example, Internet Explorer or Safari) on your computer or mobile phone. They allow websites to store things including your user preferences. Think of cookies as providing a “memory” for the website, so that it can recognize you when you come back and respond appropriately. When you enter our Website, we inform you about the types of cookies we use and give you the option to agree or not to individual types of cookies.

How do we use cookies?
Listed below are the various types of cookies you may encounter and a description of each type. We only use the following types of cookies on our Website:

Required cookies: cookies help make a website usable by enabling basic functions such as page navigation and access to secure areas of the website. The site cannot function properly without these cookies.
Preference cookies: allow a website to remember information that affects the way a website behaves or looks, such as your preferred language or the region you are in.
Statistics cookies: help website owners understand how visitors interact with websites. They collect and report information anonymously.
Marketing cookies: are used to follow visitors around websites. The intent is to show ads that are relevant and engaging to the individual user, and therefore more valuable to publishers and third-party advertisers.

add_to_cart
Used by Google Tag Manager. Captures the product SKU, name, price and quantity removed from the cart, and makes the information available for future integration by third-party scripts.

guest-view
Stores the Order ID that guest shoppers use to retrieve their order status. Guest orders view. Used in Orders and Returns widgets.

Is Secure? No
HTTP Only: Yes
Expiration Policy: Session
Module: Magento_Sales

login_redirect
Preserves the destination page that was loading before the customer was directed to log in. A login redirect is used with the mini cart for logged-in customers if the Display Mini Cart configuration option is set to Yes.

Is Secure? No
HTTP Only: No
Expiration Policy: Session
Module: Magento_Customer

mage-banners-cache-storage
Stores banner content locally to improve performance.

mage-messages
Tracks error messages and other notifications that are shown to the user, such as the cookie consent message, and various error messages. The message is deleted from the cookie after it is shown to the shopper.There is not an option to disable this cookie.

Is Secure? No
HTTP Only: No
Expiration Policy: Duration 1 year. Cleared on frontend when the message is displayed to the user.
Module: Magento_Theme

mage-translation-storage (local storage)
Stores translated content when requested by the shopper. Used when Translation Strategy is configured as “Dictionary (Translation on Storefront side)”.

Is Secure? No
HTTP Only: No
Expiration Policy: Per local storage rules
Module: Magento_Translation

mage-translation-file-version (local storage)
Tracks the version of translations in local storage. Used when Translation Strategy is configured as Dictionary (Translation on Storefront side).

Is Secure? No
HTTP Only: No
Expiration Policy: Per local storage rules
Module: Magento_Translation

product_data_storage (local storage)
Stores configuration for product data related to Recently Viewed / Compared Products.

Is Secure? No
HTTP Only: No
Expiration Policy: Per local storage rules
Module: Magento_Catalog

recently_compared_product (local storage)
Stores product IDs of recently compared products.

Is Secure? No
HTTP Only: No
Expiration Policy: Per local storage rules
Module: Magento_Catalog

recently_compared_product_previous (local storage)
Stores product IDs of previously compared products for easy navigation.

Is Secure? No
HTTP Only: No
Expiration Policy: Per local storage rules
Module: Magento_Catalog

recently_viewed_product (local storage)
Stores product IDs of recently viewed products for easy navigation.

Is Secure? No
HTTP Only: No
Expiration Policy: Per local storage rules
Module: Magento_Catalog

recently_viewed_product_previous (local storage)
Stores product IDs of recently previously viewed products for easy navigation.

Is Secure? No
HTTP Only: No
Expiration Policy: Per local storage rules
Module: Magento_Catalog

remove_from_cart
Adobe Commerce (Adobe Commerce only) Used by Google Tag Manager. Captures the product SKU, name, price, and quantity added to the cart, and makes the information available for future integration by third-party scripts.

Stf
Records the time messages are sent by the SendFriend (Email a Friend) module.

Is Secure? Yes
HTTP Only: Yes
Expiration Policy: Session
Module: Magento_SendFriend

X-Magento-Vary
Configuration setting that improves performance when using Varnish static content caching.

Is Secure? Yes
HTTP Only: Yes
Expiration Policy: Based on PHP setting session.cookie_lifetime
Module: Magento_PageCache

form_key
A security measure that appends a random string to all form submissions to protect the data from Cross-Site Request Forgery (CSRF).

Is Secure? No
HTTP Only: No
Expiration Policy:

PHP: Based on PHP setting session.cookie_lifetime
JS: Session

Module: Page Cache

mage-cache-sessid
The value of this cookie triggers the cleanup of local cache storage. When the cookie is removed by the backend application, the admin cleans up local storage, and sets the cookie value to true.

Is Secure? No
HTTP Only: No
Expiration Policy: Session
Module: Magento_Customer

mage-cache-storage
Local storage of visitor-specific content that enables ecommerce functions.

Is Secure? No
HTTP Only: No
Expiration Policy: Session
Module: Magento_Customer, Magento_Persistent

mage-cache-storage (local storage)
Local storage of visitor-specific content that enables ecommerce functions.

Is Secure? No
HTTP Only: No
Expiration Policy: Session
Module: Magento_Customer, Magento_Persistent, Magento_NegotiableQuote

mage-cache-storage-section-invalidation (local storage)
Forces local storage of specific content sections that should be invalidated.

Is Secure? No
HTTP Only: No
Expiration Policy: Per local storage
Module: Magento_Customer

persistent_shopping_cart
Stores the key (ID) of persistent cart to make it possible to restore the cart for an anonymous shopper.

Is Secure? Yes
HTTP Only: Yes
Expiration Policy: Based on Persistent Shopping Cart - Persistence Lifetime (seconds) configuration
Module: Magento_Persistent

private_content_version
Appends a random, unique number and time to pages with customer content to prevent them from being cached on the server. It is set in multiple places: in PHP, in JavaScript as a cookie, and in JavaScript to local storage. For HTTP Only=Yes (based on request), it means that the cookie is secure if set during HTTPS request and unsecure if set during HTTP request.

Is Secure? Yes (based on request), No
HTTP Only: No
Expiration Policy: Based on Persistent Shopping Cart - Persistence Lifetime (seconds) configuration

o PHP: 1 year / 315360000s (ten years)

o JS: 1 day

o JS local storage: Per local storage rules (forever)

Module: Magento_PageCache, Magento_Customer

section_data_ids
Stores customer-specific information related to shopper-initiated actions, such as wish list display and checkout information.

Is Secure? No
HTTP Only: No
Expiration Policy: Session
Module: Magento_Customer

Store
Tracks the specific store view / locale selected by the shopper.

Is Secure? No
HTTP Only: Yes
Expiration Policy: 1 year
Module: Magento_Store

mage-banners-cache-storage - local storage
Adobe Commerce (Adobe Commerce only) Local storage for Banner functionality.

Is Secure? No
HTTP Only: No
Expiration Policy: Per local storage rules
Module: Magento_Banner

Site performance cookies
This type of cookie remembers your preferences for tools found on our Website, so you don’t have to re-set them each time you visit. Examples include:

Volume settings for our video player
Whether you see new content first
Video streaming speeds that are compatible with your browser

Anonymous analytics cookies:
Every time someone visits our Website, software provided by another organization generates an “anonymous analytics cookie.” These cookies can tell us whether or not you have visited our Website before. Your browser will tell us if you have these cookies and, if you don’t, we generate new ones. This allows us to track how many individual users we have, and how often they visit our Website.

Unless you are signed into our Website, we cannot use these cookies to identify individuals. We use them to gather statistics, for example, the number of visits to a page. If you are logged in, we will also know the details you gave to us for this, such as your username and email address.

Geotargeting cookies
These cookies are used by software which tries to work out what country you are in from the information supplied by your browser when you click on a web page. This cookie is completely anonymous, and we only use it to help target our content – such as whether you see a country specific home page – and advertising.

Registration cookies
When you register with us, we generate cookies that let us know whether you are signed in or not. Our servers use these cookies to work out which account you are signed in with, and if you are allowed access to a particular service. It also allows us to associate any comments you post with your username. If you have not selected “keep me signed in,” your cookies get deleted when you either close your browser or shut down your computer. While you are signed into our Website, we combine information from your registration cookies with analytics cookies, which we could use to identify which pages you have seen.

Advertising cookies
These cookies allow us to know whether or not you’ve seen a particular ad or a type of advertisement, and how long it is since you’ve seen it. We also use cookies to help us use targeted advertising. We may use cookies set by another organization so we can more accurately target advertising to you. These cookies are anonymous – they store information about what you are looking at on our Website, but not about who you are.

Third party advertising cookies
Some content you see on our Website is provided by other organizations. Some of these organizations use their own anonymous cookies to track how many people have seen a particular ad, or to track how many people have seen it more than once. The companies that generate these cookies have their own privacy policies, and we have no access to read or write these cookies. These organizations may use their cookies to anonymously target advertising to you on other websites, based on your visit to our Website.

Other third-party cookies
On some pages of our Website, other organizations may also set their own anonymous cookies. They do this to track the success of their application, or to customize the application for you. Because of how cookies work, our Website cannot access these cookies, nor can the other organization access the data in cookies we use on our Website.

How do I turn cookies off?
It is usually possible to stop your browser accepting cookies, or to stop it accepting cookies from a particular Website. However, we cannot tell if you are signed in without using cookies, so you would not be able to post comments.

All modern browsers allow you to change your cookie settings. You can usually find these settings in the Options or Preferences menu of your browser. To understand these settings, the following links may be helpful, or you can use the Help option in your browser for more details.

If you are primarily concerned about third party cookies generated by advertisers, you can turn these off by going to the Your Online Choices site.

You can also visit the trade body representing these advertising platforms for more information: Network Advertising Initiative.

Useful links
If you would like to find out more about cookies and their use on the Internet, you may find the following links useful:

The Interactive Advertising Bureau (IAB) is an American advertising business organization that develops industry standards, conducts research, and provides legal support for the online advertising industry. The IAB has provided the following website to give information specifically about privacy issues around Internet advertising:
https://www.iab.com/topics/privacy/

For further legal information about privacy issues, you may find these links useful:

California Consumer Privacy Act
Virginia Consumer Data Protection Act

If you would like to contact us about cookies, please email us: [email protected].